Help Centre

Get peace of mind against unexpected loss, damage or theft during transit. In the event that your order encounters any of these issues, you are eligible for either a reshipment of the order or a refund for the items in the order (excluding shipping-related fees). 

• Protected coverage against loss, theft, or damage in transit 
• Quick resolution of shipping issues 
• Item refund or replacement, upon availability 

Read more about our package protection here